Mini Painting Kits Watercolor- Bundle

I am so disappointed with the handling of this purchase. I ordered because I like to support small businesses, especially woman owned businesses, and because the shipping time, as advertised on the website, was 5 to 8 days. So, on July 12, I ordered paint kits to use for an activity for a campout that was two weeks later, and opted to have them shipped to the camping location. When my order still hadn’t shipped on July 19, 7 days after ordering, I emailed to ask for a status update, and advised that if the items wouldn’t ship within a few days, that I would need to change the shipping address since I was not going to be at shipping location after the campout. There was no response to my email, so a few days later I emailed again, still no response, and on July 22, 10 days after ordering, when my order STILL hadn’t shipped, I messaged on Facebook asking to cancel the order, since it clearly would not reach me. There has been NO response or acknowledgement to my emails or Facebook messages. The order finally shipped on August 1, 20 days after ordering. According to USPS, my order was delivered on August 5 to the location of the campout, a location I am not at. The kits might be great, but I wouldn’t know that as I haven’t received them. One more note, I opted to purchase directly from the website, rather than Etsy, to save the seller the Etsy fees. Had I shopped directly with this seller on Etsy, I could have used their purchase protection, as it is, I’m out $52.